PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from Users in a variety of ways, including but not limited to, when Users visit the LUDWIG+ Site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, features or resources we make available on our Site.
Information we obtain
Information the User provides: we may collect personal information that you choose to provide us through the Site or when you contact us. Personal information is information that identifies you as an individual or relates to an identifiable individual. The types of personal information we collect may include (i) contact information (e.g. name, email address, telephone number), (ii) when you apply for a job, your name, email address, phone number, gender, race and any other information you may provide in your cover letter or resume, and, (iii) other personal information you may submit to LUDWIG+, such as when you contact us.
Information we receive about you from other sources: we may receive information about you from other sources, such as publicly available databases and providers of demographic information. We may also receive information from third parties we work closely with such as delivery services, credit reference agencies and fraud prevention agencies.
Technical data: this type of data includes your Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website or read our emails; information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page, mobile applications traffic data, weblogs and other communication data.
Users can always refuse to provide personally identification information, except that it may prevent them from engaging in certain Site related activities.
WEB BROWSER COOKIES
HOW WE USE COLLECTED INFORMATION
LUDWIG+ collects and uses Users personal information for legitimate business purposes, including to:
(i). Provide our services to you; process, evaluate, and respond to your request(s) and inquiries; and send administrative information to you, such as changes to our terms, conditions, and policies. We will engage in these activities to manage our contractual relationship with you and;/or to comply with a legal obligation.
(ii). To personalize user experience: we may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
(iii). To improve our Site as we continuously strive to improve our website offerings based on the information and feedback we receive from users.
(iv).To improve customer service: the information provided by users helps us to more effectively respond to your customer service requests and support needs.
(v). To process transactions: we may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
(vi). To administer a content, promotion, survey or other Site feature: to send Users information they agreed to receive about topics we think will be of interest to them.
(vii). To send periodic emails: the email address Users provide for order and/or communication processing, will only be used to send them information and updates pertaining to their inquiries and/or order(s) and/or requests for information and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
(viii). Protect against, identify, and prevent fraud, security breaches, and other criminal activity and risks. We will engage in these activities to comply with a legal obligation and/or because we have a legitimate interest.
(x). Aggregate and/or anonymize Personal Information so that it will no longer be considered personal information. We do so to generate other data for our use, which we may use and disclose for any purpose.
HOW WE PROTECT YOUR INFORMATION
We seek and adopt reasonable administrative, technical and physical safeguards regarding data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information. We are accountable for complying with policies, procedures, and regulations regarding the protection and confidentiality of personal information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in the Contact section of this Privacy Notice.
SHARING YOUR PERSONAL INFORMATION
We do not sell, trade or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above.
RETENTION OF PERSONAL INFORMATION
We retain personal information for as long as needed or permitted in light of the purposes for which we obtained it and consistent with applicable law. Retention periods include:
(i). The length of time we have an ongoing relationship with you and provide the Site or our services to you.
(ii). Whether there is a legal obligation to which we are subject.
(iii). Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitation, litigation, or regulatory investigations).
OTHER ONLINE SERVICES AND THIRD-PARTY FEATURES
The Site may provide links to other online services and/or websites for your convenience and information, and may include third-party features such as apps, tools, widgets, and plug-ins (e.g., LinkedIn, Instagram, Facebook, and Vimeo buttons). These services and websites may operate independently from us. The privacy practices of these third parties, including details on the information they may collect about you, are subject to their own privacy statements. To the extent any linked online services or third-party features are not owned or controlled by us, LUDWIG+ is not responsible for these third parties’ information or other practices.
YOUR ACCEPTANCE OF THESE TERMS
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.